Welcome!

I began my career as a System Specialist, where I developed strong skills in gathering and analyzing client requirements, coordinating cross-functional teams, and ensuring seamless project execution. I played a key role in managing project lifecycles, troubleshooting technical issues, and aligning system solutions with business goals.

Driven by a passion for problem-solving and process improvement, I expanded my skill set by developing a foundational understanding of programming languages like HTML, CSS, JavaScript, and Python. While not deeply technical, this basic knowledge allows me to effectively collaborate with development teams, understand project requirements, and contribute to delivering efficient, well-structured solutions.

I am highly detail-oriented, proactive, and committed to continuous learning. I thrive in environments where I can collaborate with clients and teams to optimize workflows, improve system processes, and contribute to successful project outcomes.

Skills and Expertise

Here are some core skills and attributes that I possess:

  • Proficiency In Multiple Languages
  • Critical Thinking & Fast Learner
  • High knowledge Of Computer Literacy
  • Self Motivated & Diligent
  • Decision Making & Problem Solving
  • Adaptability & Attention To Detail
  • Collaboration & Teamwork
  • Global and Cultural Awareness

    • Language Spoken & Written

    90%

    Chinese

    80%

    English

    80%

    Malay

    80%

    Cantonese

    Visual Communication

    Adobe Illustrator Adobe Illustrator

    Canva Canva

    Figma Figma

    adobe-xd Adobe Xd

    Programming Tools:

    visual-studio-code Visual Studio Code

    pycharm Pycharm

    Others:

    Microsoft Office Microsoft Office

    SQL Studio SQL Server Management Studio

    VirtualBox Oracle VM VirtualBox

Portfolio

Below are some of the portfolios I have successfully completed in the past:

Experiences

Below are the working experiences that I have gained throughout the years:

Business Requirement

Gather and Understand Business Requirement

I assist in gathering and understanding each customer's business requirements, particularly in the Retail and F&B sectors. I deliver proposals and ensure mutual understanding between programmers and end-users. Additionally, I possess a strong understanding of business flows, especially in retail franchises, restaurants, and minimarkets.

Customer Support

Provide Excellent Customer Support

I constantly receive positive feedback from customers and colleagues for my simple and clear communication styles. I have dealt with many difficult customers in the past and have been able to provide solutions, earning their satisfaction with my service.

Teamwork

Able to work as a Team

I am a good team player.I always ensure that everyone is on the same page and working toward the same goals. I achieve this by holding discussions and open meetings with all cross functional teams and internal team member, allowing them to share their thoughts. This ensures that we reach agreements that satisfy everyone.

Self Improvement

Learn and Study For Self Improvement

I’m always looking for ways to improve myself, both in my work and in life. I make it a point to stay current with the latest technology trends.I’m also passionate about developing my abilities in project management, leadership, and communication. I believe that growing in different areas helps me bring a well-rounded perspective to everything I do.

Contact Me

Feel free to contact me, I typically respond within 48 hours although waiting times may vary!